Rainbow3-FAQ2026-04-23T07:51:54+00:00
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SUPPORT

User Manual \ Tutorial \ APP \ Upgrade \ FAQ

For all product-related inquiries, please contact: support@bigbigwon.com

Question About Hardware Compatibility

Can I use a silicone case with the Rainbow 3?2026-04-23T02:16:34+00:00

The Rainbow 3 has a different mould to the Rainbow 1 series and is not compatible with the latter’s rubber case

Can the lights on the rainbow 3 be turned off?2026-04-23T03:36:53+00:00

It can be switched off. Double clicking the fn key toggles the light effects, the first one is a mode light, the second one is a custom light effect, and the third one turns off the light.

Can the middle button be recognised as the XBOX share button?2026-04-23T02:12:30+00:00

No

Can the Rainbow 3 be connected to an Xbox or PS4 via a wired connection?2026-04-23T02:10:55+00:00

No

Can the Rainbow 3 be connected to my phone via a wired connection?2026-04-23T02:11:20+00:00

No

Does the Rainbow 3 also have a 500Hz motion control return rate when it’s wired connected?2026-04-23T03:38:00+00:00

Simulated motion control is achieved by simulating the movement of the right joystick, and an increase in the joystick’s return rate makes for silky-smooth motion control.

Does the Rainbow 3 have an XBOX licence?2026-04-23T02:24:43+00:00

It’s not an xbox licensed controller.

Does the Rainbow 3 support wired connection?2026-04-23T02:10:34+00:00

1. Yes
2. To connect PC please watch this tutorial:
3. To connect Nintendo Switch please watch this tutorial:

Does the trigger stop switch on the Rainbow 3 still have a linear value when it’s on?2026-04-23T03:35:12+00:00

Turn on the Trigger Stop Switch, then click it twice quickly, and the third time it will automatically turn on the Air Trigger function, at this time the value is only 0 or 1.

How do I reset the controller?2026-04-27T03:35:47+00:00

Press and hold the logo button for more than 10 seconds to reset, the controller will vibrate to indicate a successful reset.

How many hours of battery life can the Rainbow 3 last in wireless mode?2026-04-23T02:18:34+00:00

Up to about 15 hours under normal use (varies depending on game vibration, lighting and headset use)

How to remove the D-Pad cap on Rainbow 3?2026-04-23T02:15:58+00:00

It can be pried off with a hard object from the notched edge of the D-Pad’s cap.

How to use wireless audio on Rainbow 3?2026-04-23T02:11:48+00:00

1. If voice function is required, the controller should be connected to the game console wirelessly first, and then the headset can be connected to the controller with a wired connection.
2. If the game console can support wireless headset, there is no need to connect audio through the above method.
3. The receiver does not support Bluetooth devices.

Is the faceplate of Rainbow 3 replaceable?2026-04-23T03:33:45+00:00

The faceplate is not replaceable

Is the joystick size the same as XBOX?2026-04-27T03:39:36+00:00

The joystick size is the same and the joystick caps are universal.

The Rainbow 3 battery is only 1000mAh, isn’t the battery life lower than the 1300mAh battery on the Armour-X?2026-04-23T02:19:09+00:00

The Armor-X’s 1300 mAh battery is needed to power not only itself but also the controller. The Rainbow 3 is capable of about 15 hours of normal battery life.

What are the returns of the Rainbow 3’s wired and 2.4G wireless mode grips?2026-04-23T02:23:28+00:00

Wired 500Hz, 2.4G receiver 200Hz, Bluetooth 125Hz (switch mode fixed 125Hz)

What are the size of the Rainbow 3?2026-04-23T03:35:38+00:00

107mm*157mm

What connectivity options does the Rainbow 3 have?2026-04-23T02:09:47+00:00

2.4G receiver, Bluetooth, USB wired

What is the battery capacity of Rainbow 3?2026-04-23T02:17:27+00:00

1000mAh

What kind of motor does the Rainbow 3 have?2026-04-23T03:36:17+00:00

Customised high speed rotor motor

What platforms does the Rainbow 3 support?2026-04-23T02:04:16+00:00

Support for PC, Switch, iOS and Android

Where is the home button on Rainbow 3?2026-04-23T02:12:56+00:00

The brand logo on the controller is the home button.

Will the Rainbow 3 be available in other colour options after this?2026-04-23T03:32:15+00:00

The Rainbow 3 will not be available in new colour options at this time.

Questions About Joysticks

What model of joystick does the Rainbow 3 have?2026-04-23T03:38:38+00:00

The latest ALPS-branded 52-degree joystick, which is the same as the PS5’s, helps with in-game micro-manoeuvres.

Why doesn’t the Rainbow 3 have a Hall joystick?2026-04-23T03:39:01+00:00

The technology of current Hall joysticks is still immature, so Rainbow 3 chose the new version of ALPS joystick with the best mechanical performance, which is more guaranteed for competitive gamers’ gaming experience.

Why does the controller have some dead zones when in use?2026-04-27T03:43:15+00:00

The controller is factory set with a little dead zone by default. The dead zone can be set after connecting to the controller via mobile app and can be further set to 0 dead zone.

What should I do if the joystick of Rainbow 3 drifts?2026-04-23T03:40:59+00:00

1. First determine if the joystick cap is pulled up, or if the joystick physically does not return to centre. If so, pull the joystick cap off. If not, do joystick calibration (specific operation see the manual)
2. If it is connected to Steam, it may be triggered by a Steam bug (the current version of steam does have this bug), try to push the joystick to the outermost circle and rotate it for a fortnight to see if it can be fixed, if not, then rule out this factor.
Additional note: You can set the dead zone of the joystick of the Rainbow 3. When the joystick dead zone is set to 0, the joystick is bound to drift. Nothing to do with the product, all joysticks with 0 deadband will drift.

How to calibrate the joysticks and triggers?2026-04-27T03:45:11+00:00

1. Long press the view button + menu button, the light effect of the light bar is orange breathing
2. Push the joystick to the limit and turn it in a circle at an even speed, repeat 3-5 times.
3. Press LT+RT again to the limit and release, repeat 3-5 times.
4. Finally, press View + Menu at the same time.
5. The light bar light effect is orange double flash, the calibration is successful.

Why does my Rainbow 3 joystick get stuck, accompanied by a blocking sensation when using it, or even the joystick cap gets stuck?2026-04-23T03:41:51+00:00

1. Check to see if this is caused by the joystick cap pulling up;
2. If so, press the joystick cap down vertically.

Questions About Software Functionality

Can I set the same colour on both sides of Rainbow 3?2026-04-23T07:33:00+00:00

Yes, connecting the app allows for a variety of customisation of the lights, including switching them off.

Can the Rainbow 3 map the positive and negative keys on the joystick?2026-04-23T07:33:43+00:00

Buttons that do not support mapping are: Multitasking button (positive button), Menu button (negative button), Home button, Mapping button/Turbo button/Macro button/Configuration button, Fn button, Screenshot button

Does the Rainbow 3 have latency and how many milliseconds is the latency on a 2.4G connection?2026-04-23T07:29:42+00:00

Depends on the electromagnetic environment, ideally about 20 ms or less.

Does the Rainbow 3 macro have a hang-up function?2026-04-23T07:31:18+00:00

Macros can be selected from Click, Long Press, Click Cycle and Long Press Cycle. If you hang up, selecting click cycle will repeat the macro function all the time.

How do I switch the light effects on the Rainbow 3?2026-04-23T07:32:30+00:00

1. Double-click the FN button, the light bar will cycle between “Mode Light Effect”, “Custom Light Effect” and “Off”.
2. You can also customise the settings through APP.

How to connect Rainbow 3 with mobile app?2026-04-23T07:30:16+00:00

1. Rainbow 3 comes with Bluetooth, you can search Xbox Wireless Controller in the Bluetooth list of your mobile phone after you turn it on;
2. Open BIGBIG WON APP in iOS mobile phone, select the device as C1 Pro in the upper left corner, and then click the “Connect Now” button in the middle of the screen directly.
3. On Android mobile phones, you need to open the “BIGBIG WON APP” permissions (Bluetooth, location, nearby devices, pop-up windows and other permissions), and then open the BIGBIG WON APP and click “Connect Now”.

How to wake up switch with one click on Rainbow 3?2026-04-23T07:28:26+00:00

After connecting to Rainbow 2 using Switch Bluetooth, with both Switch and joystick turned off, simply long press (logo button) the home button to wake up the Switch.
Wake up is not supported when the receiver is wire-connected to the Switch, this is determined by the Switch’s system.

If I open the trigger stop switch, does it automatically open the air trigger?2026-04-23T07:26:44+00:00

Yes, ours goes straight to a maximum value like 0 or 1, XBOX’s goes 0-255 in a much shorter distance, XBOX’s controller is still linear just faster, ours goes straight to 0 or 1 because we don’t have intermediate values anymore, so that’s just faster.

My Rainbow 3 joystick is facing the wrong way, how do I reset it?2026-04-23T07:34:15+00:00

Open the app and check to see if joystick XY axis reversal is turned on.

What is the maximum number of steps I can set for Rainbow 3 macros?2026-04-23T07:34:42+00:00

Support recording 15 steps, you can set the time interval and auto loop function in the app

What should I do if I have problems with the Bluetooth connection on the Rainbow 3?2026-04-23T07:32:00+00:00

The controller does not need to be connected via Bluetooth. After connecting the controller to any game console, open the BIGBIG WON app and click on “Rainbow 3” to connect.

Why does the light come on when I plug my Rainbow 3 into my computer, but my computer doesn’t recognise the device?2026-04-23T07:23:54+00:00

Firstly, make sure the controller’s logo button’s indicator light is always on, green for xinput mode and red for switch mode.
If it does not light up, it means that the controller is not successfully connected, check whether the controller is firmly plugged into the interface with the data cable.

Why doesn’t my Rainbow 3 work after connecting directly to the switch?2026-04-23T07:27:57+00:00

After the receiver is wire-connected to the Switch, you need to open “Settings – Controllers and Sensors – Pro Controller Wired Connection On”.

Why doesn’t the Rainbow 3 have a linear trigger in Switch mode?2026-04-23T07:29:04+00:00

Linear triggers are not supported under the Switch protocol and all Switch controllers do not have linear triggers.

Questions About Somatosensory

Does the Rainbow 3 support momtion control?2026-04-23T03:46:02+00:00

Support motion control, support Switch origin motion control, and simulated motion control on cross-platform. The principle of simulation is to use the gyroscope to simulate the movement of the right stick, so that games that do not support motion control also support motion control.
Please watch this tutorial:

How do I set up the motion control to turn on when I hold it and turn off when I release it?2026-04-23T07:19:20+00:00

1. FN+L3/R3 is to enable global motion control.
2. If you add a key to this key combination, such as FN+LT+R3, then LT is the switch for right stick emulation.
3. then LT is the switch for right stick simulation, hold down LT to turn on right stick simulation, release LT to turn it off.

How do I turn on the simulated motion control?2026-04-27T03:48:44+00:00

1. FN+L3 or FN+R3;
2. Press FN+L3 if you want to simulate the left stick, and press FN+R3 if you want to simulate the right stick.

How to turn on motion control on Switch?2026-04-27T03:47:54+00:00

The controller itself does not require any setup.

What about lag when using the gyroscope to simulate the right stick?2026-04-23T07:21:21+00:00

1. Firstly, set the dead zone of the right stick to 0 in the game.
2. If it’s still not silky smooth enough, open the APP, adjust the gyroscope curve to 0 under the motion control setting, and then slowly increase the dead zone compensation until the motion control is smooth.
Note: (Joystick settings have a higher inverse curve by default, and the curve value will also have the effect of dead zone compensation if it is large to a certain extent).

 

Why do I have this problem with the viewpoint drifting after I turn on the gyroscope to simulate the right stick?2026-04-23T07:20:10+00:00

Place the controller horizontally on the desktop, press the menu key + screenshot key to turn on the calibration, the light bar goes off after double blinking means the calibration is complete.

 

Why is it shaky when I use motion control, how do I adjust it?2026-04-27T05:44:25+00:00

1. in the motion control settings, adjust the curve value a little higher (the default curve value is relatively low, the higher the value, the lower the sensitivity at the beginning)
2. If you still feel shaky, you can lower the sensitivity of the gyroscope.

Question About Support

 Does the xbox support headphones?2026-04-23T07:40:35+00:00

Supports wireless 2.4g audio.

A controller that can play FPS can’t play action games? I thought action games couldn’t be too low on deadzone?2026-04-23T07:43:02+00:00

FPS is the most demanding of controllers. You can adjust the controller’s dead zone on the mobile app, and the controller has multiple preloaded configurations, with different settings corresponding to different game types.

Can I map the keyboard on the Rainbow 3?2026-04-23T07:45:07+00:00

Yes, through APP.

Can I play Call of Duty on my Apple phone with a controller?2026-04-23T07:37:22+00:00

The controller supports connecting to mobile phones and playing Apple games.

Can Rainbow 3 support reWASD?2026-04-23T07:35:15+00:00

Yes, try not to use reWASD software, the reWASD software is very jagged after setup

Can the Rainbow 3 receiver be shared with the Armour-X?2026-04-23T07:43:30+00:00

No

Does it support trigger vibration?2026-04-27T06:26:43+00:00

Does not support trigger vibration.

Does Rainbow 3 support adaptive trigger?2026-04-23T07:36:20+00:00

Not supported because of the hall linear trigger.

Does the Rainbow 3 recognise Amiibo?2026-04-23T07:41:50+00:00

No support, Rainbow 2 doesn’t have NFC.

Does the Rainbow 3 support origin motion control?2026-04-23T07:36:53+00:00

Supports origin motion control on the Switch.

Is a 17cm hand considered small compared to a 20cm hand? Is it suitable for Rainbow 3?2026-04-23T07:44:06+00:00

Internal feedback 17cm, 19.3cm, 4-finger grip, 6-finger grip and C-hand were all tried and were not painful.

Is the charging stand for the Rainbow 2 the charging stand for the Blitz?2026-04-23T07:42:24+00:00

The charging stand is not the same.

Will the Rainbow 3 work on an Android TV box?2026-04-23T07:35:46+00:00

Yes, with Bluetooth.

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