Storm-FAQ2026-04-27T07:08:01+00:00
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SUPPORT

User Manual \ Tutorial \ APP \ Upgrade \ FAQ

For all product-related inquiries, please contact: support@bigbigwon.com

Question About Hardware Compatibility

Can the Storm be connected to an Xbox or PS4 via a wired connection?2026-04-27T03:28:14+00:00

No.

Can the Storm be connected to my phone via a wired connection?2026-04-27T03:29:08+00:00

No. You can choose Bluetooth and use remap if you’re on Android devices.

Does the Storm also have a 1000Hz motion control polling rate when it’s wired connected?2026-04-27T03:40:02+00:00

Simulated motion control is achieved by simulating the movement of the right joystick, and an increase in the joystick’s polling rate makes for silky-smooth motion control. The motion controller polling rate is 1000Hz.

How do I reset the controller?2026-04-27T03:35:47+00:00

Press and hold the logo button for more than 10 seconds to reset, the controller will vibrate to indicate a successful reset.

How to use wireless audio on Storm?2026-04-27T03:29:48+00:00

No.

Is the faceplate of Storm replaceable?2026-04-27T03:34:37+00:00

The faceplate is not replaceable.

Is the joystick size the same as XBOX?2026-04-27T03:39:36+00:00

The joystick size is the same and the joystick caps are universal.

The Storm’s battery is only 1000mAh, isn’t the battery life lower than the 1300mAh battery on the Armour-X?2026-04-27T03:32:35+00:00

The Armor-X’s 1300 mAh battery is needed to power not only itself but also the controller. The Storm is capable of about 15 hours of normal battery life.

What are the polling rate of the Storm’s wired and 2.4G wireless mode?2026-04-27T03:33:18+00:00

Wired 2000Hz, 2.4G receiver 2000Hz, Bluetooth 125Hz (switch mode fixed 125Hz).

What connectivity options does the Storm have?2026-04-27T03:27:30+00:00

2.4G receiver, Bluetooth, USB wired.

What is the battery capacity of the Storm?2026-04-27T03:31:15+00:00

1000mAh.

What is the battery life of the Storm last wireless mode?2026-04-27T03:31:57+00:00

Up to about 16 hours under normal use (varies depending on game vibration).

What is the size of the Storm?2026-04-27T03:36:37+00:00

156*103*56mm.

What is the weight of the Storm?2026-04-27T03:37:46+00:00

243 grams.

What kind of motor does the Storm have?2026-04-27T03:38:28+00:00

Customised high speed rotor motor.

What platforms does the Storm support?2026-04-27T03:26:36+00:00

Support PC, Switch, Switch 2, iOS, and Android.

Where is the home button of the Storm?2026-04-27T03:30:34+00:00

The brand logo on the controller is the home button.

Will the Storm be available in other colour options?2026-04-27T03:33:56+00:00

New colour options will not be available at this time.

Questions About Joysticks

How do I adjust the joystick dead zone?2026-04-27T03:44:13+00:00

After the handle is powered on, the FN+ left/right joystick can be pressed down to switch between the dead zone of 0/10 gears, or set the dead zone in the APP.

Why does the controller have some dead zones when in use?2026-04-27T03:43:15+00:00

The controller is factory set with a little dead zone by default. The dead zone can be set after connecting to the controller via mobile app and can be further set to 0 dead zone.

How to calibrate the joysticks and triggers?2026-04-27T03:45:11+00:00

1. Long press the view button + menu button, the light effect of the light bar is orange breathing
2. Push the joystick to the limit and turn it in a circle at an even speed, repeat 3-5 times.
3. Press LT+RT again to the limit and release, repeat 3-5 times.
4. Finally, press View + Menu at the same time.
5. The light bar light effect is orange double flash, the calibration is successful.

What model of joystick does the Storm have?2026-04-27T03:42:07+00:00

K-Silver JS13 Pro.

What is the stick tesion of the Joystick?2026-04-27T03:41:59+00:00

The tension is lower than Alps sticks and smoother in middle area.

Why does my Storm joystick get stuck, accompanied by a blocking sensation when using it, or even the joystick cap gets stuck?2026-04-27T03:45:52+00:00

1. Check to see if this is caused by the joystick cap pull up;
2. If so, press the joystick cap down vertically.

Questions About Software Functionality

Can the Storm remap the Plus and Minus keys?2026-04-27T06:06:23+00:00

Buttons that do not support mapping are: Multitasking button (plus button), Menu button (minus button), Home button, Fn button, Screenshot button

Does the Storm have latency and how many milliseconds is the latency on a 2.4G connection?2026-04-27T06:00:18+00:00

Around 5ms for the joystick in 2.4Ghz connection and around 2ms in wired connection.

Does the Storm macro have a hang-up function?2026-04-27T06:04:30+00:00

On PC APP, Macros can be selected from Click, Long Press, Click Cycle and Long Press Cycle. If you hang up, selecting click cycle will repeat the macro function all the time.

How do I switch the input mode?2026-04-27T05:51:44+00:00

Long press:
A+Home for Switch mode
B+Home for X-input mode
X+Home for mode

How to wake up switch with one click on Storm?2026-04-27T05:56:45+00:00

The Strom does not support one click wake up.

What is the maximum number of steps I can set for Storm macros?2026-04-27T06:08:19+00:00

60 steps. You can set the time interval and auto loop function in the app

What is the maximum number of steps I can set for Storm macros? Will it show up in PC APP after using controller to record the macros?2026-04-27T06:02:42+00:00

60 steps. And can be shown on PC app after recording on the controller.

Why does the light turn on when I plug my Storm into my computer, but my computer doesn’t recognise the device?2026-04-27T05:51:30+00:00

Make sure the controller’s logo button’s indicator light is always on.
Green for xinput mode and red for switch mode.
If it does not light up, it means that the controller is not successfully connected, check whether the cable is firmly plugged.

Why doesn’t my Storm work after connecting directly to the switch?2026-04-27T05:54:55+00:00

After the receiver is wire-connected to the Switch, you need to open “Settings – Controllers and Sensors – Pro Controller Wired Connection On”.

Why doesn’t the Storm have a linear trigger in Switch mode?2026-04-27T05:58:30+00:00

Linear triggers are not supported under the Switch protocol and all Switch controllers do not have linear triggers.

Questions About Somatosensory

Does the Storm support motion control?2026-04-27T03:47:19+00:00

Support motion control, support Switch origin motion control, and simulated motion control on cross-platform. The simulation is to use the gyroscope to simulate the movement of the right stick, so that games that do not support motion control also support motion control.

How do I turn on the simulated motion control?2026-04-27T03:48:44+00:00

1. FN+L3 or FN+R3;
2. Press FN+L3 if you want to simulate the left stick, and press FN+R3 if you want to simulate the right stick.

How to turn on motion control on Switch?2026-04-27T03:47:54+00:00

The controller itself does not require any setup.

Why do I have viewpoint drifting after I turn on the gyroscope to simulate the right stick?2026-04-27T05:40:57+00:00

Place the controller horizontally on the desktop, press the menu key + screenshot key to start the calibration, the light bar goes off after double blinking in purple means the calibration is complete.

Why is it shaky when I use motion control, how do I adjust it?2026-04-27T05:44:25+00:00

1. in the motion control settings, adjust the curve value a little higher (the default curve value is relatively low, the higher the value, the lower the sensitivity at the beginning)
2. If you still feel shaky, you can lower the sensitivity of the gyroscope.

Why it lags when using the gyroscope to simulate the right stick?2026-04-27T05:42:38+00:00

1. Firstly, set the dead zone of the right stick to 0 in the game.
2. If it’s still not smooth enough, open the APP, adjust the gyroscope curve to 0 under the motion control setting, and then slowly increase the dead zone compensation until the motion control is smooth.
Note: (Joystick settings have a higher inverse curve by default, and the curve value will also have the effect of dead zone compensation if it is large to a certain extent).

Question About Support

Can I map the keyboard on the Storm?2026-04-27T06:34:10+00:00

Yes.

Can I play Call of Duty on my iPhone with the controller?2026-04-27T06:24:44+00:00

The controller supports connecting to mobile phones and playing games as long as the game support controller.

Can I use the charging stand of the Rainbow 2 Pro with the Storm?2026-04-27T06:31:15+00:00

No. The charging stand is not the same.

Does it support trigger vibration?2026-04-27T06:26:43+00:00

Does not support trigger vibration.

Does the Storm recognise Amiibo?2026-04-27T06:28:36+00:00

No, the Storm doesn’t have NFC.

Does the Storm support adaptive trigger?2026-04-27T06:17:12+00:00

Not supported because of the hall linear/micro switch trigger.

Does the Storm support motion control on Switch?2026-04-27T06:19:32+00:00

Supports origin motion control on the Switch.

Does the Storm support reWASD?2026-04-27T06:10:24+00:00

Yes, try not to use reWASD software, Very jagged after reWASD.

How long does it take to fully-recharge the Storm controller?2026-04-27T06:37:27+00:00

Around 2.5 hours. With smart charging stand you can pick up anytime without worrying about the battery.

Will the Storm work on an Android TV box?2026-04-27T06:14:59+00:00

Yes, with Bluetooth.

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